Dual Rate Supervisor - Table Games
Description GeneralMaintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times.
Assist in maintaining a spotless environment by disposing of any items left behind by guests, cleaning ashtrays, and/or preparing trash for removal from the pit.
Have complete knowledge of all Bally's Kansas City Casino events and promotional activities.
Ensure the safety and security of guests and team members.
Comply with all policies and procedures established by Bally's Kansas City and departmental management.
Other duties as assigned or any reasonable request from any member of management.
DealerCreate teamwork by helping co-workers with essential functions.
Deal the game and monitor the monies of the table at all times.
Maintain game protection procedures over casino gaming cheques, playing cards, and equipment at all times.
Use all table game equipment correctly.
Monitor guest play for cheating scams and suspicious variations in play.
Accurately and promptly pay winning guest bets.
Attend additional dealer training upon management request.
SupervisorMonitor game activity at all times.
Constructively train and supervise dealers to ensure compliance with casino procedures, rules and regulations.
Ensure that winning bets are accurately and promptly paid and correct any dealer errors as required.
Analyze guests' play to monitor for cheating scams, advantage play, card counters, and unusual or suspicious variations in play.
Manage administration of table fills and credits, player ratings, and rundowns.
Control gaming cards and equipment.
Resolve issues, disputes, and correct errors as needed.
Develop personnel while ensuring an adequate level of labor is used to perform to the required level of service.
Assist with the preparation and administration of disciplinary action as necessary.
Assist in writing and delivering performance reviews for team members.
Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information.
QualificationsExperience 1 years:
Table games dealing experience (required) Recommended Skills Administration Confidentiality Finance Friendliness Team Working Estimated Salary: $20 to $28 per hour based on qualifications.
Assist in maintaining a spotless environment by disposing of any items left behind by guests, cleaning ashtrays, and/or preparing trash for removal from the pit.
Have complete knowledge of all Bally's Kansas City Casino events and promotional activities.
Ensure the safety and security of guests and team members.
Comply with all policies and procedures established by Bally's Kansas City and departmental management.
Other duties as assigned or any reasonable request from any member of management.
DealerCreate teamwork by helping co-workers with essential functions.
Deal the game and monitor the monies of the table at all times.
Maintain game protection procedures over casino gaming cheques, playing cards, and equipment at all times.
Use all table game equipment correctly.
Monitor guest play for cheating scams and suspicious variations in play.
Accurately and promptly pay winning guest bets.
Attend additional dealer training upon management request.
SupervisorMonitor game activity at all times.
Constructively train and supervise dealers to ensure compliance with casino procedures, rules and regulations.
Ensure that winning bets are accurately and promptly paid and correct any dealer errors as required.
Analyze guests' play to monitor for cheating scams, advantage play, card counters, and unusual or suspicious variations in play.
Manage administration of table fills and credits, player ratings, and rundowns.
Control gaming cards and equipment.
Resolve issues, disputes, and correct errors as needed.
Develop personnel while ensuring an adequate level of labor is used to perform to the required level of service.
Assist with the preparation and administration of disciplinary action as necessary.
Assist in writing and delivering performance reviews for team members.
Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information.
QualificationsExperience 1 years:
Table games dealing experience (required) Recommended Skills Administration Confidentiality Finance Friendliness Team Working Estimated Salary: $20 to $28 per hour based on qualifications.
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