Tax Analyst (Quality Analyst) (TEMP NTE 1YR, MBE, MBP) Information Technology (IT) - Kansas City, MO at Geebo

Tax Analyst (Quality Analyst) (TEMP NTE 1YR, MBE, MBP)

SummaryClick on Learn more about this agency button below to view Eligibilities being considered and other IMPORTANT information.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.
jobs.
irs.
govThis job is open to Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a surplus or displaced employee.
Internal to an agencyCurrent federal employees of this agency.
Clarification from the agencyOpen to IRS Career/Career-Conditional, Treasury/IRS CTAP, & IRS RPP employeesDutiesWHAT IS THE WAGE & INVESTMENT (W&I)DIVISION?A description of the business units can be found at:
https:
//www.
jobs.
irs.
gov/about/who/business-divisions />Vacancies will be filled in the following specialty areas:
Wage and Investment Service Centers Kansas City Submission Processing.
The following are the duties of this position at the full working level.
If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
Monitors telephone calls and/or reviews paper cases, evaluating the effectiveness of contacts/paper cases; independently determine functions requiring additional reviews; and forwards those recommendations to the Quality Assurance, Compliance Program Manager, or PAS.
Conducts reviews of work processes, programs, studies of workflow, etc.
in order to achieve the objectives outlined by the Manager, PAS, Compliance, or the Quality Assurance Program Manager.
Uses monitors, reviewed cases, programs, work process or workflow studies to prepare reports summarizing activities and identifying quality problem areas and recommends solutions for problems.
Uses quality information as well as local diagnostic reports to identify trends affecting quality.
Requirements Conditions of EmploymentSTANDARD POSITION DESCRIPTIONS (SPD):
PD96098 and PD95935Visit the IRS SPD Library to access the position descriptions.
Telework Eligible Positions:
Telework eligible positions do not guarantee telework.
Employees must meet and sustain IRS telework eligibility requirements (e.
g.
, reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program.
Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status.
As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
Obtain and use a Government-issued charge card for business-related travel.
QualificationsFederal experience is not required.
The experience may have been gained in the public sector, private sector or Volunteer Service.
One year of experience refers to full-time work; part-time work is considered on a prorated basis.
To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement:
SPECIALIZED
Experience:
GS-7 Level:
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service.
Specialized experience for this position includes:
Experience using knowledge cross-functional programs and their interrelationship with assigned program to conduct simple reviews and studies/projects; Experience assisting specialists in the use of analytical and evaluative methods in order to assess and measure program operations effectiveness; Experience assisting in the use of technical methods and practices such as program analysis, process analysis, management reporting procedures and available system capabilities in order to carry out limited projects and to develop simple management information reports; Experience in recognizing tax issues that impact assigned programs in order to make valid conclusions; Experience in oral and written communications to exchange information, to prepare reports, explaining program differences and recommending improvements and/or corrective action.
OR One year of graduate level education at an accredited college or university in a related field of study that demonstrated the knowledge, skills, and abilities necessary to do the work.
OR Superior Academic Achievement (SAA) may be met by having a Bachelor's degree, with one of the following:
A GPA of 3.
0 or higher on a 4.
0 scale for all completed undergraduate courses or those completed in the last two years of study, or a GPA of 3.
5 or higher on a 4.
0 scale for all courses in the major field of study or those courses in the major completed in the last two years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies.
Note:
Grade point averages should be rounded to one decimal point.
For example, 2.
95 is rounded to 3.
0, and 2.
94 is rounded to 2.
9.
If more than 10 percent of your undergraduate course work (credit hours) was taken on a pass/fail or similar basis, your claim must be based on class standing or membership in an Honor Society.
OR You may qualify by a combination of experience and education.
ORSPECIALIZED
Experience:
GS-9 Level:
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service.
Specialized experience for this position includes:
Experience with IRS functions, programs, policies, regulations, procedures, and operations to evaluate program plans and determine impact of changes on program goals; Experience using knowledge of cross-functional programs and their interrelationship with assigned program to conduct pre-selected reviews and studies/projects; Experience using analytical and evaluative methods in order to assess and measure program operations effectiveness, identify gaps, consolidate findings and recommend alternatives; Experience using technical methods and practices such as program analysis, process analysis, management reporting procedures and available system capabilities to resolve operating problems, and provide statistical data or other management information reports; Experience in recognizing tax issues that impact assigned programs in order to make recommendations; Experience in oral and written communications to exchange information, to prepare reports, explaining program differences and recommending improvements and/or corrective action.
OR A Master's or equivalent graduate degree in a related field of study that demonstrated the knowledge, skills, and abilities necessary to do the work.
OR Two (2) full years of progressively higher level graduate education leading to a related field of study that demonstrated the knowledge, skills, and abilities necessary to do the work.
OR LL.
B.
or J.
D.
, if related.
OR You may qualify by a combination of experience and education.
ANDMEET TIME IN GRADE (TIG) REQUIREMENT:
Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F.
Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked.
If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.
ANDTIME AFTER COMPETITIVE APPOINTMENT:
By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment.
For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to All US Citizens.
For more information on qualifications please refer to OPM's Qualifications Standards.
EducationA copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience.
An official transcript will be required if you are selected.
If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time.
Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.
S.
Department of Education.
For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION:
Education completed in foreign colleges or universities may be used to meet the requirements.
You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.
S.
education program.
It is your responsibility to provide such evidence when applying.
Click here for Foreign Education Credentialing instructions.
Additional information We may select from this announcement or any other source to fill one or more vacancies.
Additional jobs may be filled.
The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed.
The range will be adjusted for selected duty location.
General Schedule locality pay tables may be found under Salaries & Wages.
This is a bargaining unit position.
Tour of Duty:
Day shift.
Alternative work schedule, staggered work hours or telework may be available.
This assignment is Temporary NTE 1 Year.
Extensions may be made in one- year increments NTE 3 years.
Assignment may be made permanent without further competition.
BenefitsReview our benefits How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents.
Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a not qualified determination.
Rating:
Your application will be evaluated on the Critical Job Elements (CJE) of the position to be filled, in accordance with Article 13 of the IRS/NTEU National Agreement.
Your application will also be rated and ranked among others, based on your responses to the online questions/assessment.
Your experience, education, training, prior performance, and awards, relevant to the position being filled, will be considered throughout the hiring process.
IRS employees may obtain most recent awards listing at https:
//persinfo.
web.
irs.
gov/.
/>Referral:
If you are among the top qualified candidates, your application may be referred to a selecting official for consideration.
You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices).
We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP), you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.
BenefitsReview our benefits Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The following documents are required and must be provided with your application.
All application materials, including transcripts, must be in English.
Resume - Your resume MUST contain dates of employment (i.
e.
, month/year to month/year or to present).
To ensure you receive full credit for relevant experience, include the hours worked per week.
If including Federal service experience, provide pay plan, series and grade, i.
e.
GS-0301-09.
Your resume and optional cover letter must NOT include photographs, inappropriate content, or personal information such as age, gender, religion, social security number.
If your resume does not contain the required information specified, or contains prohibited information as listed above, your application will be determined incomplete, and you will not receive consideration for this position.
(Cover letters are optional.
) Please view Resume Tips.
Online Application - Questionnaire responses Education - See Education Section above Performance Appraisal/Awards - Submit a copy of your most recent completed performance appraisal.
If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating.
Note:
If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
Registration/License (if applicable) - active, current registration/license IRS Reassignment Preference Program (RPP)(if applicable) - You MUST meet the requirements in your RPP notice.
Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal.
Your performance appraisal must have a fully successful or higher overall rating.
Career Transition Assistance Plan (CTAP)(if applicable) - You MUST submit the required documentation as outlined at:
Career Transition Assistance Plan (CTAP).
If you are an IRS CTAP eligible, you can apply for jobs within and outside the commuting area.
If you are a Treasury CTAP eligible can apply for jobs within the commuting area.
Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
How to ApplyThe following instructions outline our application process.
You must complete this application process and submit any required documents by 11:
59 p.
m.
Eastern Time (ET) on 08/09/2023 and/or cut-off dates in this announcement.
We are available to assist you during business hours (normally 8:
00 a.
m.
- 4:
00 p.
m.
ET, Monday - Friday).
If applying online poses a hardship, please contact us by noon ET on 08/09/2023.
To preview the Application Questionnaire, please click the following link:
https:
//apply.
usastaffing.
gov/ViewQuestionnaire/12041610 /> To begin the application process, click the Apply Online button.
You will be re-directed to USASTAFFING to complete your application process; answer the online questions and submit all required documents.
(To submit supporting documents, import documents from USAJOBS to the appropriate document types.
If the document you need was not imported from USAJOBS, you may upload it directly into this application.
To protect your privacy, we suggest you first remove your SSN).
To complete, you must click the Submit Application button prior to 11:
59 PM (ET) on 08/09/2023.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https:
//my.
usajobs.
gov/Account/Login).
There you will find a record of your application, the application status, and an option to Update Application.
This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account:
https:
//my.
usajobs.
gov/Account/Login.
All of your applications will appear on the Welcome page.
The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application.
The Application Status will appear along with the date your application was last updated.
For information on what each Application Status means, visit:
https:
//www.
usajobs.
gov/Help/how-to/application/status/.
/>Agency contact information (ERC) Employee Resource CenterPhone866-743-5748 Websitehttps:
//irssource.
web.
irs.
gov/Lists/General%20News/DispItemForm.
aspx?ID=624 />AddressWI SC - Submission Processing - Kansas City 1111 Constitution Ave NW Washington, DC 20224 USNext stepsTreasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https:
//www.
jobs.
irs.
gov/midcareer/reasonable-accommodation.
html.
We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis; please contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email.
You are responsible for checking status updates and notifications in USAJOBS.
Hard copy notifications will not be sent to you.
You may check the status of your application for this position at any time by logging onto the USAJOBS My Account tab and clicking on Application Status.
For a more detailed update of your application status, you may click on more information.
Please notify us if your contact information changes after the closing date of the announcement.
If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
As a current employee, you know the great benefits we offer.
Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Fair and TransparentThe Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required DocumentsThe following documents are required and must be provided with your application.
All application materials, including transcripts, must be in English.
Resume - Your resume MUST contain dates of employment (i.
e.
, month/year to month/year or to present).
To ensure you receive full credit for relevant experience, include the hours worked per week.
If including Federal service experience, provide pay plan, series and grade, i.
e.
GS-0301-09.
Your resume and optional cover letter must NOT include photographs, inappropriate content, or personal information such as age, gender, religion, social security number.
If your resume does not contain the required information specified, or contains prohibited information as listed above, your application will be determined incomplete, and you will not receive consideration for this position.
(Cover letters are optional.
) Please view Resume Tips.
Online Application - Questionnaire responses Education - See Education Section above Performance Appraisal/Awards - Submit a copy of your most recent completed performance appraisal.
If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating.
Note:
If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
Registration/License (if applicable) - active, current registration/license IRS Reassignment Preference Program (RPP)(if applicable) - You MUST meet the requirements in your RPP notice.
Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal.
Your performance appraisal must have a fully successful or higher overall rating.
Career Transition Assistance Plan (CTAP)(if applicable) - You MUST submit the required documentation as outlined at:
Career Transition Assistance Plan (CTAP).
If you are an IRS CTAP eligible, you can apply for jobs within and outside the commuting area.
If you are a Treasury CTAP eligible can apply for jobs within the commuting area.
Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
How to ApplyThe following instructions outline our application process.
You must complete this application process and submit any required documents by 11:
59 p.
m.
Eastern Time (ET) on 08/09/2023 and/or cut-off dates in this announcement.
We are available to assist you during business hours (normally 8:
00 a.
m.
- 4:
00 p.
m.
ET, Monday - Friday).
If applying online poses a hardship, please contact us by noon ET on 08/09/2023.
To preview the Application Questionnaire, please click the following link:
https:
//apply.
usastaffing.
gov/ViewQuestionnaire/12041610 /> To begin the application process, click the Apply Online button.
You will be re-directed to USASTAFFING to complete your application process; answer the online questions and submit all required documents.
(To submit supporting documents, import documents from USAJOBS to the appropriate document types.
If the document you need was not imported from USAJOBS, you may upload it directly into this application.
To protect your privacy, we suggest you first remove your SSN).
To complete, you must click the Submit Application button prior to 11:
59 PM (ET) on 08/09/2023.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https:
//my.
usajobs.
gov/Account/Login).
There you will find a record of your application, the application status, and an option to Update Application.
This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account:
https:
//my.
usajobs.
gov/Account/Login.
All of your applications will appear on the Welcome page.
The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application.
The Application Status will appear along with the date your application was last updated.
For information on what each Application Status means, visit:
https:
//www.
usajobs.
gov/Help/how-to/application/status/.
/>Agency contact information (ERC) Employee Resource CenterPhone866-743-5748 Websitehttps:
//irssource.
web.
irs.
gov/Lists/General%20News/DispItemForm.
aspx?ID=624 />AddressWI SC - Submission Processing - Kansas City 1111 Constitution Ave NW Washington, DC 20224 USNext stepsTreasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https:
//www.
jobs.
irs.
gov/midcareer/reasonable-accommodation.
html.
We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis; please contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email.
You are responsible for checking status updates and notifications in USAJOBS.
Hard copy notifications will not be sent to you.
You may check the status of your application for this position at any time by logging onto the USAJOBS My Account tab and clicking on Application Status.
For a more detailed update of your application status, you may click on more information.
Please notify us if your contact information changes after the closing date of the announcement.
If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
As a current employee, you know the great benefits we offer.
Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Fair & TransparentThe Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Recommended Skills Financial Analysis General Ledger Standard Accounting Practices Income Tax Tax Planning Tax Compliance Software Estimated Salary: $20 to $28 per hour based on qualifications.

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