Product Administrator
Job Description The Platform Services team is responsible for the product lifecycle management of the Windows and Linux windows server solutions leveraged by internal customers.
As part of the lifecycle, and in addition to the many operational responsibilities of managing the various platforms, the team is responsible for each platforms security.
Operating System patching is very much a part of maintaining the health and security of these systems.
The Product Administrator Platform Services will be responsible for ensuring that the systems are patched on a regular basis.
The scheduling of patches for the various platforms will involve working closely with both platform engineering and the business application leadership.
As a Product Administrator, you must have strong communication and planning skills to be able to effectively manage patching across all platforms.
You will be responsible for implementing changes to improve the overall effectiveness of processes.
Lastly, you will be responsible for ensuring that compliance standards for the environment are being met and will assist in the continuous improvement efforts.
Equal Opportunity Employer/Disability/Veterans Key Characteristics Intellectual curiosity.
This is paramount.
People who require strict work boundaries and /or prefer to focus within a single technical domain are not a good fit.
Energetic team member.
We are looking for someone with passion and personality who loves a challenge.
This person has strong instincts and can sense risks while navigating towards solutions.
Excellent communications skills.
This person is an active listener and fully engaged communicator.
S/he will plug into projects and not wait for questions to be packaged up and delivered, but will actively participate in the ongoing dialogue of the project.
Comfortable with uncertainty (and the certainty of change).
This person can anticipate change and is willing to embrace uncertainty.
They should confidently know that they can adapt without losing their cool.
Execution oriented.
This person loathes doing nothing and is open to defining their path forward from a high-level vision.
Qualifications:
Required 2
years of experience working with infrastructure engineering/operations teams Must be comfortable and effective at communicating to various audiences Must have strong teamwork qualities with the ability to establish and maintain solid working relationships with peers, vendors, senior management, and other departments within IT Must be detail-oriented with strong problem solving and time management skills Must have proven experience in working and communicating effectively in cross-functional teams Must be committed to incorporating security into all decisions and daily job responsibilities Preferred Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred or equivalent combination of education and experience Experience applying Agile concepts to infrastructure development and delivery Prior experience using Jira for workload management Working knowledge of ITIL methodologies Previous experience with ServiceNow or other enterprise ITSM Intermediate skill level in Microsoft Word, Excel & PowerPoint Additional Locations available to Candidate (No Value) Recommended Skills Active Listening Agile Methodology Attention To Detail Business Informatics Business Process Improvement Business Software Estimated Salary: $20 to $28 per hour based on qualifications.
As part of the lifecycle, and in addition to the many operational responsibilities of managing the various platforms, the team is responsible for each platforms security.
Operating System patching is very much a part of maintaining the health and security of these systems.
The Product Administrator Platform Services will be responsible for ensuring that the systems are patched on a regular basis.
The scheduling of patches for the various platforms will involve working closely with both platform engineering and the business application leadership.
As a Product Administrator, you must have strong communication and planning skills to be able to effectively manage patching across all platforms.
You will be responsible for implementing changes to improve the overall effectiveness of processes.
Lastly, you will be responsible for ensuring that compliance standards for the environment are being met and will assist in the continuous improvement efforts.
Equal Opportunity Employer/Disability/Veterans Key Characteristics Intellectual curiosity.
This is paramount.
People who require strict work boundaries and /or prefer to focus within a single technical domain are not a good fit.
Energetic team member.
We are looking for someone with passion and personality who loves a challenge.
This person has strong instincts and can sense risks while navigating towards solutions.
Excellent communications skills.
This person is an active listener and fully engaged communicator.
S/he will plug into projects and not wait for questions to be packaged up and delivered, but will actively participate in the ongoing dialogue of the project.
Comfortable with uncertainty (and the certainty of change).
This person can anticipate change and is willing to embrace uncertainty.
They should confidently know that they can adapt without losing their cool.
Execution oriented.
This person loathes doing nothing and is open to defining their path forward from a high-level vision.
Qualifications:
Required 2
years of experience working with infrastructure engineering/operations teams Must be comfortable and effective at communicating to various audiences Must have strong teamwork qualities with the ability to establish and maintain solid working relationships with peers, vendors, senior management, and other departments within IT Must be detail-oriented with strong problem solving and time management skills Must have proven experience in working and communicating effectively in cross-functional teams Must be committed to incorporating security into all decisions and daily job responsibilities Preferred Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred or equivalent combination of education and experience Experience applying Agile concepts to infrastructure development and delivery Prior experience using Jira for workload management Working knowledge of ITIL methodologies Previous experience with ServiceNow or other enterprise ITSM Intermediate skill level in Microsoft Word, Excel & PowerPoint Additional Locations available to Candidate (No Value) Recommended Skills Active Listening Agile Methodology Attention To Detail Business Informatics Business Process Improvement Business Software Estimated Salary: $20 to $28 per hour based on qualifications.
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