Event Security Lead Law Enforcement & Security - Kansas City, MO at Geebo

Event Security Lead

Event Security Lead is responsible for the safety & security of T-Mobile Center patrons, employees, and the assets.
Responsible for performance & conduct of all security officers assigned to the watch.
Essential Duties:

Complete all assigned tasks within the guidelines and deadlines set by department managers.

Works with department managers to properly assist with part-time team members and other areas assigned during events.

Assists managers with encouraging staff to perform at quality levels of the performance, conduct & effectiveness of the entire security team as a cohesive unit assigned to the site.

Assist with maintaining a professional appearance of the entire security team including those temporarily assigned to the site.
Being available and approachable with questions/concerns about uniform policies.

Responsible for the quality and accuracy of the logs and incident reports generated at T-Mobile Center.

Responsible for the security and proper control of the lost & found items turned into the Security Department at T-Mobile Center.

Interact with T-Mobile Center patrons, vendors & employees in a courteous and professional manner.

Ensure part time team members have the equipment and tools necessary to perform jobs accurately and efficiently, via regular communication with the department manager.

Comply, implement and adhere to all legal & ethical instructions given by the Security Manager and Security Management.

Effectively de-escalate tense situations and calmly interact with angry or emotional employees and guests.

Apply principles of logical thinking to a wide range of intellectual and practical problems in order to successfully perform and direct varied & complex tasks.

Assist in maintaining crowd control and order during events.

Perform a variety of duties often changing from one task to another of a different nature without the loss of efficiency or composure.

Comply with & adhere to all the departments performance, conduct & attendance standards.

Interact with T-Mobile Center guests, vendors, & employees in a courteous & professional manner including a guest services level of care.

Dependable and able to work scheduled shifts, extended or irregular hours including nights, weekends, and holidays as needed.

Contributes to the team dynamic by assisting coworkers, maintaining the facilities cleanliness and helping to develop and maintain a positive work environment.

Other duties as assigned.
Required Qualifications (Job Knowledge, Skills, and Education):

A minimum education level of:
High School Diploma or its equivalency.

Two (2) years prior security experience, preferably in sports/entertainment.

Ability to accept responsibility for the performance & conduct of the event security team assigned to the site.

Demonstrated ability to exhibit leadership qualities, motivate staff & lead by example.

Proven ability to maintain good business relations with all levels of staff.

Proven ability to effectively make sound judgments, manage crises and work under pressure without loss of composure.

Ability to memorize, recollect and quickly retrieve relevant information.

Ability to communicate, comprehend and follow directions effectively in English.

Ability to interact effectively and calmly with angry or emotional patrons and employees during intensely aggravated circumstances.

Ability to maintain patron, employee, and company confidentiality.

Must be able to maintain a Security Commission License.

Ability to efficiently maneuver around venue frequently, walking and/or standing 8-12 hours per shift as well as the ability to kneel, climb, bend or balance.

Ability to move and lift materials and equipment up to 45 lbs.

Able to be exposed to adverse conditions including inclement weather, noise fumes etc.
.
Preferred
Qualifications:

CPR/AED/First Aid training ASM reserves the right to change or modify the employees job description whether orally or in writing, at any time during the employment relationship.
ASM may require an employee to perform duties outside his/her normal description.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply.
VEVRRA Federal Contractor.
Our Work Experience is the combination of everything that's unique about us:
our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful.
They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
Recommended Skills Business Relationship Management Cpr Confidentiality Ethics First Aid And Preparedness Friendliness Estimated Salary: $20 to $28 per hour based on qualifications.

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