Desktop Support Technician II
An Insight Global client is looking for twodesktopsupporttechnicians to join their team of 10 in either Kansas City, MO.
In this role you will be backing up the primary resource for PC Refresh, as well as troubleshooting and configuring Dell laptops and PCs.
You will also serve as first point ofcontact for any IT-related issues, troubleshoot devices (PC, laptops, printers, etc.
) and document tasks within ServiceNow ticketing system.
The ideal candidate will come from multiple years of professional experience in a similar type role and have prior experience imaging and building machines.
Additional knowledge and some hands-on experience will be required with Active Directory and InTune.
Holding a A
or Network
certification is preferred.
Experience troubleshooting and working within ServiceNowA
or Network
Certification3
experience in a professional experience in adesktopsupportrolePrior experience with PC refresh - imaging machines and building laptopsGeneral knowledge of Active Directory and InTuneExperience configuration Windows 10Very documentation oriented Recommended Skills Active Directory Group Construction Plant Operation Imaging Microsoft Windows Problem Solving Servicenow Estimated Salary: $20 to $28 per hour based on qualifications.
In this role you will be backing up the primary resource for PC Refresh, as well as troubleshooting and configuring Dell laptops and PCs.
You will also serve as first point ofcontact for any IT-related issues, troubleshoot devices (PC, laptops, printers, etc.
) and document tasks within ServiceNow ticketing system.
The ideal candidate will come from multiple years of professional experience in a similar type role and have prior experience imaging and building machines.
Additional knowledge and some hands-on experience will be required with Active Directory and InTune.
Holding a A
or Network
certification is preferred.
Experience troubleshooting and working within ServiceNowA
or Network
Certification3
experience in a professional experience in adesktopsupportrolePrior experience with PC refresh - imaging machines and building laptopsGeneral knowledge of Active Directory and InTuneExperience configuration Windows 10Very documentation oriented Recommended Skills Active Directory Group Construction Plant Operation Imaging Microsoft Windows Problem Solving Servicenow Estimated Salary: $20 to $28 per hour based on qualifications.
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