Customer Service Representative
Doctors Equipment Service Doctors Equipment Service Kansas City, MO Kansas City, MO Full-time Full-time $17 - $18 an hour $17 - $18 an hour Customer Service Representative Duties:
- Handle incoming customer inquiries and provide accurate and timely responses - Assist customers with product information, order status, and issue resolution - Process orders, returns, and exchanges in a timely manner - Maintain customer records and update information as needed - Collaborate with other departments to ensure customer satisfaction - Follow up with customers to ensure their needs are met
Experience:
- Previous experience in a customer service role preferred - Excellent communication skills, both verbal and written - Strong problem-solving abilities and attention to detail - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient in using computer systems and software applications - Experience with outbound calling is a plus At our company, we value our customers and strive to provide exceptional service.
As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships.
If you are a motivated individual with excellent communication skills and a passion for helping others, we would love to hear from you.
To apply, please submit your resume highlighting your relevant experience.
We look forward to reviewing your application.
Job Type:
Full-time Pay:
$17.
00 - $18.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Morning shift No nights Weekly day range:
Monday to Friday Work setting:
In-person Office Education:
High school or equivalent (Required) Ability to Commute:
Kansas City, MO 64110 (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
- Handle incoming customer inquiries and provide accurate and timely responses - Assist customers with product information, order status, and issue resolution - Process orders, returns, and exchanges in a timely manner - Maintain customer records and update information as needed - Collaborate with other departments to ensure customer satisfaction - Follow up with customers to ensure their needs are met
Experience:
- Previous experience in a customer service role preferred - Excellent communication skills, both verbal and written - Strong problem-solving abilities and attention to detail - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient in using computer systems and software applications - Experience with outbound calling is a plus At our company, we value our customers and strive to provide exceptional service.
As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships.
If you are a motivated individual with excellent communication skills and a passion for helping others, we would love to hear from you.
To apply, please submit your resume highlighting your relevant experience.
We look forward to reviewing your application.
Job Type:
Full-time Pay:
$17.
00 - $18.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Morning shift No nights Weekly day range:
Monday to Friday Work setting:
In-person Office Education:
High school or equivalent (Required) Ability to Commute:
Kansas City, MO 64110 (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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