Call Center Customer Service
2.
5 Kansas City, MO Kansas City, MO Full-time Full-time Estimated:
$27.
9K - $35.
3K a year Estimated:
$27.
9K - $35.
3K a year 8 days ago 8 days ago 8 days ago Job description Lincare is the nation's leading provider of oxygen, durable medical equipment and clinical respiratory services.
We are currently seeking Call Center Customer Service Representatives to join our team! WHY WORK AT LINCARE? Culture- An inclusive, open and friendly environment focused on our associates and their success.
Benefits- Comprehensive benefits package with flexible options to fit your individual needs.
Growth- An industry leader who continues to transform the way respiratory care is delivered to our patients.
Job
Responsibilities:
This position communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
Operates within Board of Pharmacy Regulations Attends work on a regular and predictable basis.
Communicates with customers via inbound and outbound manual and/or automated calls.
Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services, within Board of Pharmacy Regulations.
Documents calls in computerized record keeping system Enters customers' orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records.
Responsible for meeting specific performance objectives related to number of calls handled, orders processed, time spent per phone call, and time entering information in computerized system, etc.
Complies with Board of Pharmacy rules and regulations.
Other duties and responsibilities as assigned
Qualifications:
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
Education and
Experience:
High school diploma or general education degree (GED).
One year Customer Service experience.
We are an equal opportunity employer and value diversity in our workforce.
Job Type:
Full-time Expected hours:
40 per week Work Location:
In person 2001 NE 46 Street, Kansas City, MO 64116 Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
8 hour shift Monday to Friday Ability to Relocate:
Kansas City, MO 64116:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Kansas City, MO Kansas City, MO Full-time Full-time Estimated:
$27.
9K - $35.
3K a year Estimated:
$27.
9K - $35.
3K a year 8 days ago 8 days ago 8 days ago Job description Lincare is the nation's leading provider of oxygen, durable medical equipment and clinical respiratory services.
We are currently seeking Call Center Customer Service Representatives to join our team! WHY WORK AT LINCARE? Culture- An inclusive, open and friendly environment focused on our associates and their success.
Benefits- Comprehensive benefits package with flexible options to fit your individual needs.
Growth- An industry leader who continues to transform the way respiratory care is delivered to our patients.
Job
Responsibilities:
This position communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
Operates within Board of Pharmacy Regulations Attends work on a regular and predictable basis.
Communicates with customers via inbound and outbound manual and/or automated calls.
Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services, within Board of Pharmacy Regulations.
Documents calls in computerized record keeping system Enters customers' orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records.
Responsible for meeting specific performance objectives related to number of calls handled, orders processed, time spent per phone call, and time entering information in computerized system, etc.
Complies with Board of Pharmacy rules and regulations.
Other duties and responsibilities as assigned
Qualifications:
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
Education and
Experience:
High school diploma or general education degree (GED).
One year Customer Service experience.
We are an equal opportunity employer and value diversity in our workforce.
Job Type:
Full-time Expected hours:
40 per week Work Location:
In person 2001 NE 46 Street, Kansas City, MO 64116 Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
8 hour shift Monday to Friday Ability to Relocate:
Kansas City, MO 64116:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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