Health System Specialist (Executive Assistant)
Duties of the Health Systems Specialist, Executive Assistant includes but is not limited to:
Serves as the principal advisor, and a resource person, to the ADPCS. Works independently and closely on a day-to-day basis with ADPCS. Acts on behalf of the ADPCS in communicating with stakeholders, both internal and external to the organization. Serves on process action teams and task forces of short duration to focus on specific process improvements or problem issues. Collects and analyzes data, and prepares recommendations. Develops and implements management information monitoring systems for tracking status of nursing service resources and operational parameters relative to service performance and strategic goals/plans as needed. Develops and makes recommendations and proposals to the ADPCS regarding activities related to improvement in the efficiency and effectiveness of VA health care delivery operations. Identifies problems or potential problems pertaining to Patient Care Services that impact the ability to provide good customer service and/or quality care. Plans, identifies, resolves, and implements complex management programs and policies relevant to the mission and operation. Receives overall program goals and objectives from the ADPCS and/or the Medical Center Director. Has multiple contacts daily, at all levels of activity. Serve on task groups or special assignments from various levels of the organization. Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. Handles conflict and problems in dealing with the customer constructively and appropriately. Follows applicable regulations and instructions regarding access to computerized files, release of access codes, etc. Work Schedule:
Monday - Friday 8:
00am - 4:
30pm Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Health System Specialist (Executive Assistant)/PD092900 Recruitment Incentives:
You may qualify for a recruitment incentive in accordance with agency policy. Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/23/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Communicates with stakeholders, both internal and external to the organization. Resolves specific process improvements or problem issues. Collects and analyzes data and prepares recommendations. Develops and implements management information monitoring systems for tracking status of nursing service resources and operational parameters. Develops and makes recommendations and proposals related to improvement in the efficiency and effectiveness of health care delivery operations. Plans, identifies, resolves, and implements complex management programs and policies relevant to the mission and operation. You will be rated on the following Competencies for this position:
Administration and ManagementAnalysis and Problem SolvingAnalytical ReasoningCommunicationContract Administration Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary, although may involve periods of walking or standing to observe work operations. Requires use of computer on a daily basis. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Serves as the principal advisor, and a resource person, to the ADPCS. Works independently and closely on a day-to-day basis with ADPCS. Acts on behalf of the ADPCS in communicating with stakeholders, both internal and external to the organization. Serves on process action teams and task forces of short duration to focus on specific process improvements or problem issues. Collects and analyzes data, and prepares recommendations. Develops and implements management information monitoring systems for tracking status of nursing service resources and operational parameters relative to service performance and strategic goals/plans as needed. Develops and makes recommendations and proposals to the ADPCS regarding activities related to improvement in the efficiency and effectiveness of VA health care delivery operations. Identifies problems or potential problems pertaining to Patient Care Services that impact the ability to provide good customer service and/or quality care. Plans, identifies, resolves, and implements complex management programs and policies relevant to the mission and operation. Receives overall program goals and objectives from the ADPCS and/or the Medical Center Director. Has multiple contacts daily, at all levels of activity. Serve on task groups or special assignments from various levels of the organization. Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. Handles conflict and problems in dealing with the customer constructively and appropriately. Follows applicable regulations and instructions regarding access to computerized files, release of access codes, etc. Work Schedule:
Monday - Friday 8:
00am - 4:
30pm Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Health System Specialist (Executive Assistant)/PD092900 Recruitment Incentives:
You may qualify for a recruitment incentive in accordance with agency policy. Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/23/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Communicates with stakeholders, both internal and external to the organization. Resolves specific process improvements or problem issues. Collects and analyzes data and prepares recommendations. Develops and implements management information monitoring systems for tracking status of nursing service resources and operational parameters. Develops and makes recommendations and proposals related to improvement in the efficiency and effectiveness of health care delivery operations. Plans, identifies, resolves, and implements complex management programs and policies relevant to the mission and operation. You will be rated on the following Competencies for this position:
Administration and ManagementAnalysis and Problem SolvingAnalytical ReasoningCommunicationContract Administration Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary, although may involve periods of walking or standing to observe work operations. Requires use of computer on a daily basis. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0671 Health System Specialist - Salary Range:
$77,501 to $100,756 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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