Supervisory Information Technology Specialist (Network/Server Support)
BASIC REQUIREMENTS:
Individuals must have IT-related experience demonstrating each of the four competencies listed below. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. The agency has identified the specific level of proficiency required for each competency based on the on the requirements of the position being filled. Your resume must demonstrate that you meet the following competencies:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail; Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations:
listens to others, attends to nonverbal cues, and responds appropriately; Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. MINIMUM QUALIFICATIONS REQUIREMENT FOR GS-14 GRADE LEVEL:
In addition to the basic requirements described above, the incumbent must have one year of specialized experience equivalent to the GS-13 level in the Federal government. Specialized Experience is defined as:
experience demonstrating an expert knowledge of Server Infrastructure and the adoption and migration of data into the cloud (Azure, AWS); planning and coordination of the installation, configuration, maintenance, and upgrade of hardware, enterprise management software and related enterprise-level changes; Performance capacity, availability, serviceability, and recoverability, as well as user accounts, network rights, and access to systems and equipment; continuity of operations, during the deployment of new workstation technology; Microsoft System Center suite of products (SCCM, VM) and administer a wide range of technology and applications/integration; planning advanced system projects or resolving critical problems in existing systems which require innovative solutions; negotiating effectively with management to gain acceptance and approval for implementation of new developments and advanced techniques; developing standards and guidelines based on Federal IT policy; and performing supervisory duties such as assigning and reviewing work, evaluating performance, recommending awards and promotions, approving leave, taking disciplinary actions and ensuring adherence to EEO principles, etc. Time-in-Grade Requirements:
Merit Promotion applicants holding or having held a GS position in the past 52 weeks must meet applicable time-in-grade requirements. Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Estimated Salary: $20 to $28 per hour based on qualifications.
Individuals must have IT-related experience demonstrating each of the four competencies listed below. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. The agency has identified the specific level of proficiency required for each competency based on the on the requirements of the position being filled. Your resume must demonstrate that you meet the following competencies:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail; Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations:
listens to others, attends to nonverbal cues, and responds appropriately; Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. MINIMUM QUALIFICATIONS REQUIREMENT FOR GS-14 GRADE LEVEL:
In addition to the basic requirements described above, the incumbent must have one year of specialized experience equivalent to the GS-13 level in the Federal government. Specialized Experience is defined as:
experience demonstrating an expert knowledge of Server Infrastructure and the adoption and migration of data into the cloud (Azure, AWS); planning and coordination of the installation, configuration, maintenance, and upgrade of hardware, enterprise management software and related enterprise-level changes; Performance capacity, availability, serviceability, and recoverability, as well as user accounts, network rights, and access to systems and equipment; continuity of operations, during the deployment of new workstation technology; Microsoft System Center suite of products (SCCM, VM) and administer a wide range of technology and applications/integration; planning advanced system projects or resolving critical problems in existing systems which require innovative solutions; negotiating effectively with management to gain acceptance and approval for implementation of new developments and advanced techniques; developing standards and guidelines based on Federal IT policy; and performing supervisory duties such as assigning and reviewing work, evaluating performance, recommending awards and promotions, approving leave, taking disciplinary actions and ensuring adherence to EEO principles, etc. Time-in-Grade Requirements:
Merit Promotion applicants holding or having held a GS position in the past 52 weeks must meet applicable time-in-grade requirements. Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
- Department:
2210 Information Technology Management - Salary Range:
$108,904 to $141,573 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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